Shipping policy

SHIPPING POLICY

Thank you for shopping with L’Homme & Beauty Skincare. Please review our shipping policy before placing your order.

ORDER PROCESSING

Orders are generally processed within 1–3 business days. Business days are Monday through Friday, excluding holidays.

Processing time is separate from shipping and delivery time. During holidays, sales, product launches, severe weather, or other high-volume periods, processing may take longer.

SHIPPING RATES

Available shipping methods and charges are calculated and displayed during checkout. Shipping costs may vary depending on the customer’s location, selected service, package weight, and order size.

Customers can review all available shipping charges before completing their purchase.

DELIVERY ESTIMATES

After processing, standard domestic delivery generally takes approximately 3–7 business days. Delivery dates are estimates and are not guaranteed.

Carrier delays, severe weather, holidays, service interruptions, incorrect addresses, and other circumstances outside our control may affect delivery.

SHIPPING LOCATIONS

We currently ship to eligible addresses within the United States. Available shipping options will be shown during checkout.

Some fragrance products may be restricted to ground transportation because of carrier safety regulations. These restrictions may result in longer delivery times and may prevent shipping to certain locations.

ORDER TRACKING

When tracking is available, customers will receive a shipping-confirmation email containing their tracking number. Please allow up to 48 hours for the carrier’s system to update the tracking information.

Customers are responsible for monitoring their tracking information and ensuring someone can safely receive the package.

INCORRECT OR INCOMPLETE ADDRESSES

Customers are responsible for entering a complete and accurate shipping address during checkout.

Please contact us immediately at lhommebeautyskincarelinellc@gmail.com if you notice an address error. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

L’Homme & Beauty Skincare is not responsible for orders delayed, lost, delivered incorrectly, or returned because the customer provided an incorrect or incomplete address.

If a package is returned to us because of an incorrect address, an unsuccessful delivery attempt, or failure to collect the package, the customer may be responsible for additional shipping charges before the order is resent. Original shipping charges are nonrefundable.

DAMAGED, LEAKING, OR INCORRECT ORDERS

Please inspect your order as soon as it is delivered.

If your order arrives damaged, leaking, defective, or incorrect, contact us at lhommebeautyskincarelinellc@gmail.com within 48 hours of delivery.

Include:

• Your full name and order number
• A description of the problem
• Clear photographs of the product and its packaging
• Clear photographs of the shipping box and shipping label

Please keep the damaged product and all original packaging while we review your claim. Depending on the circumstances and available inventory, an approved claim may qualify for a replacement, store credit, or refund.

LOST OR DELAYED PACKAGES

If tracking has not updated or your package appears delayed, please contact the shipping carrier first and then email us for assistance.

Carrier delays do not automatically qualify for refunds. However, we will provide available shipment information and assist with an eligible carrier claim when possible.

PACKAGES MARKED DELIVERED

If tracking shows that a package was delivered but you cannot locate it:

• Check the delivery area, mailbox, porch, side entrance, and other safe locations
• Ask household members or neighbors whether they accepted it
• Allow one additional business day because carriers sometimes scan packages early
• Contact the shipping carrier for delivery details

L’Homme & Beauty Skincare is not responsible for theft or loss after a carrier confirms delivery to the address provided during checkout. However, we will assist by providing available tracking and shipping information.

PACKAGE REFUSALS

Customers who refuse delivery may be responsible for the original shipping cost and any return-shipping charges. Any approved refund will be handled according to our Refund and Return Policy after the returned package is received and inspected.

MULTIPLE PACKAGES

Some orders may arrive in more than one package. When this occurs, customers may receive separate tracking numbers and packages may arrive on different days.

ORDER CHANGES AND CANCELLATIONS

Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations after processing begins.

Once an order has shipped, it cannot be canceled and will be subject to our Refund and Return Policy.

For shipping questions or order assistance, contact:

L’Homme & Beauty Skincare
Email: lhommebeautyskincarelinellc@gmail.com

Effective date: September 6, 2026