Contact information
CONTACT INFORMATION
Thank you for contacting L’Homme & Beauty Skincare. We are happy to assist with questions about our products, orders, shipping, returns, and other customer-service needs.
lhommebeautyskincarelinellc@gmail.com
CUSTOMER-SERVICE HOURS
Monday–Friday
9:00 a.m.–5:00 p.m. Eastern Time
Excluding holidays
RESPONSE TIME
We generally respond to emails within 1–2 business days. Messages received during weekends or holidays will be reviewed on the following business day.
ORDER ASSISTANCE
When contacting us about an order, please include:
• Your full name
• Your order number
• The email address used during checkout
• A clear description of your question or concern
• Photographs when reporting damaged, leaking, defective, or incorrect products
Please do not email credit-card numbers, passwords, or other sensitive payment information.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, leaking, defective, or incorrect, contact us within 48 hours of delivery. Include clear photographs of the product, packaging, shipping box, and shipping label.
BUSINESS INFORMATION
L’Homme & Beauty Skincare
Delaware, United States
Email: lhommebeautyskincarelinellc@gmail.com
We look forward to assisting you.