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Frequently Asked Questions

Frequently Asked Questions

🧴 PRODUCTS

What products do you sell?

We offer scented body oils, body butters, perfumes, Soaps, Pefume and other beauty and self-care products.

What size are your scented body oils?

Our scented body oils come in 50 mL / 1.7 FL OZ bottles.

How long does the scent last?

Our oils are designed to provide a long-lasting fragrance, but how long the scent lasts can vary depending on your skin type and how much you apply.

Are your body oils moisturizing?

Yes. Our body oils are designed to help leave your skin feeling soft, smooth, and moisturized.

Are your fragrances alcohol-free?

Our perfume oils are alcohol-free. Please check each product's ingredient list for specific product information.

Are your fragrances dupes?

Some of our fragrances are inspired by popular fragrance profiles. They are not the original designer fragrances and are sold under the L'Homme Beauty & Skincare brand.

🌸 SCENTS

What scents do you offer?

Our collection includes sweet, fruity, vanilla, floral, warm, musky, unisex, and gourmand-inspired scents.

Can I layer your products?

Yes! Our body oils can be layered with body mists or perfumes to create your own signature scent.

Which scent should I choose if I like sweet fragrances?

Try our sweeter scents such as Bare Caramel, Cloudy Day, Berry Blush, Succulent Sugar, or Vanilla Girly's.

What if I'm unsure which scent to choose?

Check the scent notes listed on each product page, or contact us and we'll help you find a scent based on what you normally like.

📦 SHIPPING

How long does processing take?

Orders are typically processed within [2-3 business days] before shipping.

How long does shipping take?

Shipping times depend on the shipping method selected at checkout and the destination.

Will I receive tracking information?

Yes. Once your order ships, tracking information will be sent to the email address provided at checkout.

What if my package says delivered but I didn't receive it?

Please check around your delivery area and with household members or neighbors first. If you still cannot locate it, contact the shipping carrier and then reach out to us.

💳 ORDERS

Can I change or cancel my order?

Please contact us as soon as possible after placing your order. Once an order has entered processing or shipped, we may not be able to make changes.

What payment methods do you accept?

We accept the payment methods available at checkout through Shopify.

Do you offer discounts?

Yes! Follow us on Instagram and TikTok @lhommeskincareline for new product launches, promotions, and discount codes.

🔄 RETURNS & EXCHANGES

Do you accept returns?

For hygiene and safety reasons, opened or used body-care and fragrance products cannot be returned.

What if my order arrives damaged?

Please contact us within [48 hours] of delivery and include photos of the damaged product and packaging so we can help.

Can I exchange a fragrance because I don't like the scent?

Because fragrance and body-care products are personal-use items, we currently do not accept exchanges for unwanted or opened products.

🧼 PRODUCT SAFETY

How should I use the body oil?

Apply a small amount to clean, dry skin and gently massage into the skin. Avoid contact with eyes.

Should I perform a patch test?

Yes. We recommend testing a small amount on a small area of skin before using a new product more widely.

Can I use the products on my face?

Unless a product specifically states that it is formulated for facial use, our body products should be used on the body only.

Can I use the products if I have sensitive skin?

Please review the ingredients before use and consult a qualified healthcare professional if you have concerns about a particular ingredient.

💕 ABOUT L'HOMME

What does L'Homme Beauty & Skincare stand for?

L'Homme Beauty & Skincare is about making everyday beauty, body care, and fragrance feel luxurious and accessible.

How can I contact you?

You can reach us through our Contact Us page or email us at [lhommebeautyskincarelinellc@gmail.com].